As of January 2020, all web support requests should be submitted using the college’s helpdesk ticketing system, either by calling the ITS Helpdesk (x5999) or by completing an online request.

Before submitting a ticket, please consult the WordPress 101 website to see if you can resolve the issue on your own.

Web Content/Design/Technical/Training Help

Open a helpdesk ticket to request help troubleshooting and solving problems with your websites or pages, for both Reason and WordPress.

  • Website content issues you cannot edit or fix
  • Technical site issues you cannot fix
  • Creation of a new website
  • Creation of a URL shortcut
  • Changes to who can edit or access a site or page
  • Advice on best practices and web standards
  • Assistance with web design and site customization
  • Training on how to manage your website