ITS Web Development

  • Oversees and supports the college’s Content Management System (CMS), WordPress
  • Develops and supports college-approved web applications/features
  • Ensures the CMS and web applications are usable, accessible, secure, and performant
  • Develops/maintains data integrations with the various systems of record

Division of Communications

  • Develops, consults on, applies, and educates on overall brand identity, design, style, and communications standards for the college, including college-wide standards for web communication. This includes content, design, branding, accessibility, and marketing.
  • Develops college marketing strategy, to include digital marketing, and advises and collaborates with ITS Web Development in its implementation
  • Primary point of contact for faculty, staff, and students who need administrative web support

ITS Academic Technology

  • Administers, supports, and consults with short-term web projects that are hosted within CarlSites
  • Develops and supports websites and applications to support courses and short-term research or projects
  • Point of contact for faculty, staff, and students who need administrative web support in CarlSites

Special Areas of Oversight: Accessibility Resources, Human Resources, Risk Management, Copyright Committee, Registrar (FERPA)

  • Represent specific areas of concern that apply to Carleton’s entire web presence.
  • Are consulted to ensure that they are aware of decisions that impact their area of concern.
  • Are consulted, informed, accountable regarding their areas of concern

Deans & VPs

  • May choose to establish further standards for sites managed by their division. For example, the Office of the Provost may require academic departments to create and maintain specific pages in their sites.
  • May appoint individuals as “Multi-site coordinators” who oversee and monitor the content of a set of sites to ensure consistency and divisional standards. (Example: Peggy Pfister for academic departments)

Site Owners & Editors: Division, Office, Department, Committee, Program

Responsible for keeping their site(s) up-to-date

  • Site Owners: Individuals with authority to make decisions about the unit’s site(s). Often a director or chair.
    • Identify, supervise, and direct site primary maintainers and authors
    • Make decisions regarding unit site(s) content
    • Provide strategic direction for unit site(s)
    • Ensure that sufficient departmental resources are available for updates, additions, review
  • Primary Site Maintainers: Individuals identified by site owners as the primary point of contact regarding a given site
    • Coordinates other site authors
    • Publicly listed as the individual to contact regarding the site
    • Participates in Carleton’s annual WordPress training
    • Requests training and access for site authors
    • Primarily responsible for the direct management of the site
    • Initial point of contact for ITS and Comms and other groups regarding the site
    • Utilize DubBot reports for keeping sites up to quality and accessibility standards.
    • Participate in WordPress SuperUser Google group conversations
  • Site Authors: Individuals authorized to edit and manage site content
    • Learn and use WordPress (the college’s CMS) to create and update web content to a high-quality standard
    • Keep up to date on essential web author best practices, including WordPress training, writing for the web, and web content accessibility.