SHAC’s Clinical Case Manager, Rachel Morrison, regularly meets with students that need case management services. Case management services include connecting with various resources on and off campus, off campus medical and mental health providers, navigating insurance claims and medical bills, and scheduling appointments off-campus. She assists students with phone calls to insurance companies, patient accounts offices, and area health care facilities. Rachel also provides “bridge” counseling services for students who may be connecting with an off campus mental health resource to avoid a lapse in care. She can also help students with complex mental or medical needs navigate their care while on campus. This guidance helps students learn tools for managing their health care independently in the future. To make an appointment to meet with Rachel, call SHAC at 507-222-4080 or schedule a case management appointment through your MYSHAC portal.

SHAC is able to take care of more than 90% of the medical concerns that students bring to our door. Occasionally, however, students do need to seek care at a local clinic or hospital. Understandably, many students have relied on a parent or guardian in the past to help them arrange and pay for that care. This may mean navigating the unfamiliar world of health care and insurance for the first time. We are here to help learn these skills.


Faculty and staff who have student referrals they believe would benefit from case management services can fill out this referral form.

For assistance with applying for MNsure and other MNsure procedures, contact HealthFinders Collaborative (HFC). HFC is a community health center in Northfield which provides a comprehensive primary access point to health services.


INSURANCE 101


Please watch the following tutorial video for more information about navigating the world of health insurance. Insurance 101 is a short presentation designed by Student Health and Counseling (SHAC) to help you ask the right questions about your health insurance and understand the answers. This is important information you will need to know when seeking care off-campus.


Insurance 101

Tutorial video with information about navigating the world of health insurance when seeking care off-campus.