Scheduling an Appointment is Easy!

There are several ways to schedule medical and counseling appointments at Student Health and Counseling (SHAC). 

Medical Appointments

Medical appointments will be scheduled through SHAC by calling 507-222-4080 or by sending a secure message or schedule on the MySHAC portal. All appointments are in person at SHAC besides psychiatry with Karl Olson for Fall term. Lab-only appointments are also available. Mobile check-in is available on the portal next to Upcoming Appointments.

Unsure whether to make a medical appointment? Call us and one of our health care providers will call you back. We also keep same-day appointments available, so please reach out to us if you are unable to get something scheduled online!

While your insurance plan will not be billed (there is no charge for office visits at SHAC), it’s a good idea to bring a current health insurance card to each appointment. It may be needed for laboratory tests sent off-site or for off-campus follow-up care. Our health care providers will assist you in navigating the healthcare system beyond SHAC.

Counseling Appointments

To schedule a telehealth counseling appointment, please schedule online for the current week, using the mySHAC portal. The following week’s appointments will be available for scheduling on Friday evening. We also reserve same-day appointments each day, so if you don’t see something online, please call SHAC to see if there is same-day appointment availability. Mobile check-in is available on the portal next to Upcoming Appointments. . For counseling emergencies during office hours, please call SHAC. For after-hours counseling emergencies, call 855-705-2479 to speak to an on-call licensed counselor.  SHAC’s urgent phone counseling services are available 24/7/365.

If attending your first appointment of the academic year, please know that you will have Forms to fill out and this should be done prior to your appointment time on your mySHAC portal.

If you need help deciding whether to make a counseling appointment, you may wish to reach out to SHAC and we would be happy to guide you. 

Care Navigation

SHAC is able to take care of more than 90% of the medical concerns that students bring to our door. Occasionally, however, students do need to seek care at a local clinic or hospital. Understandably, many students have relied on a parent or guardian in the past to help them arrange and pay for that care. This may mean navigating the unfamiliar world of health care and insurance for the first time.

SHAC has a dedicated care navigator who regularly meets with students that need help with insurance claims, medical bills, and scheduling simple appointments off-campus. This staff member assists students with phone calls to insurance companies, patient accounts offices, area health care facilities, and the local taxi service. This guidance helps students learn tools for managing their health care independently in the future. To make an appointment to meet with the care navigator, visit us or call SHAC at 507-222-4080.