We appreciate that it takes significant time and effort for community members to learn how to do their usual activities in a new software application. We encourage you to refer to the Training materials to get oriented to the new curriculum-related features of Workday. If you need help while you are doing things in Workday or if you think that something isn’t working correctly, you have several options: 

  • See the Workday Help features
  • Submit your question using the Create Case feature in Workday to get your question routed to the appropriate people
  • Reach out to the individual or office who is responsible for the function you have a question about

Spring 2024 Support for Academic Functions in Workday

Registrar’s Office Hours (Weeks 6-9)

Laird 014
April 15 to May 24
Tues, Wed, Thurs
10am-11am and 2pm-3pm

Zoom Hotline (Weeks 7-9)

go.carleton.edu/WorkdayHotline
May 6 to May 24
Monday through Friday
8am-5pm

Tabling (Weeks 8-9)

Weitz Atrium
May 15, 20, 22
Wed, Mon, Wed
9am-11am

Sayles Great Space
May 15, 20, 22
Wed, Mon, Wed
11am-3pm

Anderson Atrium
May 15, 20, 22
Wed, Mon, Wed
3pm-5pm

Student Priority Registration Support (Weeks 8-9)

CMC 109
May 16, 21, 23
Thurs, Tues, Thurs
7:30am-5pm


Workday Support Contacts

Academic Functions (advising, registration, student records, etc)

Business Function Contact
Academic Data InquiriesRegistrar

Faculty Data

Business Function Contact
Faculty Data InquiriesSally Pierce

Finance

Business Function Contact
Budget Access & ReportingJane Rizzo
Banking ServicesMiKayla Christopher
BudgetJane Rizzo
Business AssetsKara Lloyd
Employee ExpensesAccounts Payable
GiftsLinda Thornton
GrantsSusan Benson
PayrollPayroll
Purchase RequisitionsPurchasing
Student AccountCandace Koen or Debra Fawcett
Supplier PaymentsAccounts Payable or Melissa Smith
General Finance QuestionsBusiness Office

Financial Aid

Business Function Contact
Financial Aid InquiriesFinancial Aid

Human Resources

Business Function Contact
All HCM QuestionsHuman Resources

Student Employment

Business Function Contact
Student Employment (non-payroll)
  • If a position is showing on Workday that you are NOT working, please send an email to Student Employment.
  • All New Hire Paperwork is started in Workday. You will present original documentation to Human Resources (Strong House) once you have completed the e-documents. Questions regarding this step can be sent to Human Resources.
  • Work Transfers are still completed on the Student Employement website. This will eventually move to Workday, stay tuned! Your current supervisor may have expectations and guidance for transferring from their department. Check in with your student supervisor!
  • Reminder that your student employment award is listed in your financial aid award on The Hub. You can NOT exceed this dollar amount.
  • Your student supervisor(s) is your first point of contact for your student employment questions regarding work schedule, hiring/onboarding, training, time entry, etc.
  • Contact the student employment team

Student Financials

Business Function Contact
Student bill and reimbursement inquiriesStudent Accounts Payable

All Other Questions

Business Function Contact
General QuestionsCall x5999 or email the Helpdesk