Frequently Asked Questions

New Students will receive their OneCard upon arrival to campus during New Student Week. If you will be on campus before New Student Week (usually for athletics) your OneCard will be distributed then.

If your OneCard stops working take it to Campus Services in Sayles-Hill 005 to be evaluated. It may require encoding.

If it is determined that your card is not working due to damage or misuse, a new card will be created for you and a $15 replacement fee will be assessed.

OneCard serves as the official Carleton College form of identification for students and employees. Your preferred name will be printed on your OneCard.

Your photo appears on your OneCard to prevent unauthorized or fraudulent use. It serves as your official Carleton College form of identification and will include your preferred name.

All Carleton students, excluding non-degree candidates, are issued a OneCard which serves as the official Carleton College form of identification. The OneCard is necessary for gaining access to residence halls, entry to dining halls for students with a meal plan or Dining Dollars, checking out library materials, cashing checks, the Rec Center, and attending certain special events. Students are to carry their OneCard with them at all times.

All Carleton employees will be issued a OneCard. The OneCard is necessary for gaining access to certain buildings, checking out library materials, cashing checks, and the Rec Center. Employees are to carry their OneCard with them at all times.

When a student is not enrolled, their OneCard account will retain any remaining Schillers value, but other privileges will be deactivated.

No, withdrawal of cash funds is not permitted from any OneCard account. However, Schillers can be redeemed for purchases and services at numerous campus locations. 

Upon graduation or leaving the college:

Balances less than $20 will be forfeited.

Refund requests are accepted when a student withdraws, or an employee terminates employment with the college. Refund checks are processed when:

1. The account balance is $20.00 or more AND,
2. There are no outstanding student charges with the Business Office, AND,
3. A written request is submitted to Campus Services onecard@carleton.edu.

Graduating seniors with a Schillers balance of $20.00 or more do not need to submit a written request and will be issued a refund check from the Business Office in July after graduation (minus any outstanding fees due the college).

A student may need between $400 and $1000 Schillers per term, or $40 to $100 Schillers per week while on campus if they want to take advantage of the convenience that OneCard offers.

You will have to decide for yourself. Some classes require more books than others, some students do laundry more frequently than others, etc. Listed below are factors to consider when determining how many Schillers to pre-purchase:

• Textbooks and supplies: $350–$700 Schillers per term
• Food money beyond Meal Plans and Dining Dollars: $125–$250 Schillers per term
• Copies, postage, vending, Student Health and Counseling: $5–$20 per term