Sindy Fleming publishes chapter in Workplace Leadership book
Fleming is associate dean of students at Carleton.
Sindy L. Fleming, associate dean of students, recently authored a chapter titled, “Communications in the Workplace” for the book Workplace Leadership. The chapter covers various communication types and their roles. It examines how culture, personal experiences, and emotions influence communication. It differentiates between emotional and rational communication and stresses balancing both. It offers strategies and tools for improving communication, including active listening and conflict management.