ITS Helpdesk

General and immediate computing support for faculty, staff and students is provided by the ITS Helpdesk, in the first floor lab wing of the CMC. For more information, click the ITS Helpdesk tab below.

Classroom Technology Support

PEPS 507-222-5002 Instant video support drop-in session. For more information, click the PEPS / Classroom Support tab below.

Academic Technology Support

Academic Technology 507-222-5513 Academic Technology . For more information, click the Academic Technology Support tab below.

Alumni Support

Basic account support for Carleton alumni is provided by Alumni Relations, alumni-office@carleton.edu or toll-free 800-729-2586. See Alumni Computing Support for alumni-specific links and resources.


Select a tab below for quick help information.

General and immediate computing support for faculty, staff and students is provided by the ITS Helpdesk, in the first floor lab wing of the CMC. ITS assistance and requests can be made by submitting a ticket, calling x5999, starting a live chat or email helpdesk@carleton.edu. The ITS Helpdesk is staffed at the following times during the academic terms:

Mon–Thu: 7:30AM–1:00AM
Fri: 7:30AM–9:00PM
Sat: 10:00AM–9:00PM
Sun: 10:00AM–1:00AM 

Summer hours are Mon–Fri, 7:30 am–5:00 pm.


ITS is organized into several teams to provide focused support to our various groups of customers in the Carleton community.

Looking for someone in particular? Try the ITS staff directory.