Outages

Metronet, our network provider will be applying an emergency networking equipment upgrade on Thurs. Nov 17th, from Midnight to 1am. The interruption is expected to take between 10-30 mins and…

Due to the power outage affecting the entire Northfield area, several campus buildings lost network connectivity including wireless. ITS staff are working to bring the equipment back up as soon…

Update: 10/17 – 8:01 AM Upgrades have been completed and all buildings are operational. ITS will be upgrading network hardware October 17th, 2022 between 6AM- 8AM. The network including wifi…

3:10 pm: TeamDynamix, the ITS helpdesk portal is currently inaccessible. We are investigating. 3:30 pm: TeamDynamix reports that the outage is affecting all US customers. ITS staff will continue to…

Our Internet service provider, Metronet, is doing emergency maintenance on our primary internet link. Internet Services are operating through our secondary link, so we don’t expect any further interruptions to…

10:10am There have been reports of Google services including Gmail, Drive, and Docs being unavailable. Other institutions are also reporting the error. ITS Staff are investigating. One workaround is to…

Zoom reported a widespread outage on 10:17am Sept 15th. Users to be unable to start and join Zoom Meetings. All issues were resolved by 10:37am.

In the early hours of the morning, one of the core servers used to manage internet connections on campus failed leaving approximately 80% of the campus without internet connectivity. ITS…

Moodle will be unavailable at 7am on Tuesday, August 30th for about an hour as ITS staff apply an important security update.

ITS staff will apply critical updates to Eduroam, CarletonGuests, and Residential wired networks on Friday, August 26th, from 6-8pm. These networks will experience some degraded performance. Devices that are already…