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Information Technology Services

Outages

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  • RESOLVED: Scoville network outage

    31 May 2024

    Update 11:52am: ITS staff have replaced the network switch and the wired network is now back online. Update 10:22am: WiFi is back online. Wired connections will take some time a…

    • Read more of “RESOLVED: Scoville network outage”
  • RESOLVED: Computer labs and instructor computer issue (macOS)

    20 May 2024

    Update 05/21/24 10:55pmITS staff have resolved the issue and all systems are back online and operational. Please reach out to the ITS Helpdesk at 507-222-5999 if you encounter any further…

    • Read more of “RESOLVED: Computer labs and instructor computer issue (macOS)”
  • RESOLVED: Moodle error after logging in

    17 May 2024

    ITS staff are investigating an exception error after logging into Moodle. More information will be posted here once we know more. 2:00pm – ITS staff were able to identify and…

    • Read more of “RESOLVED: Moodle error after logging in”
  • NOTICE: Maintenance on Campus Firewall, 4/30/2024 from 6-7 AM

    29 April 2024
    • Read more of “NOTICE: Maintenance on Campus Firewall, 4/30/2024 from 6-7 AM”
  • RESOLVED: Network switch down in Sevy

    20 April 2024

    4/22/2024 – 8:00am – Sevy switch is back in operation. ITS staff will continue to monitor for stability. 4/21/2024 – 7:30pm – Switch is down again. ITS staff will reassess…

    • Read more of “RESOLVED: Network switch down in Sevy”
  • RESOLVED: Network connections to Carleton systems unresponsive

    15 April 2024

    Starting at 10:36AM ITS staff started receiving reports of Carleton systems being unresponsive. ITS staff investigated and resolved the issue by 10:49AM.

    • Read more of “RESOLVED: Network connections to Carleton systems unresponsive”
  • COMPLETED: Brief Network Outage in Sevy at 2:15pm 04/10/24

    10 April 2024

    ITS staff have identified a building-wide networking issue for Severance Hall. In order to resolve this, connectivity to the building needs to be interrupted briefly. Network staff report that the…

    • Read more of “COMPLETED: Brief Network Outage in Sevy at 2:15pm 04/10/24”
  • COMPLETED: Carlpedia (wiki.carleton.edu) migration to the cloud on 03/21/24

    14 March 2024

    Carleton’s wiki software (wiki.carleton.edu) is about to move from a local server on campus to a cloud-based server. This move is planned for Thursday, March 21, 2024. Two things in…

    • Read more of “COMPLETED: Carlpedia (wiki.carleton.edu) migration to the cloud on 03/21/24”
  • RESOLVED: Catalyst (Library search) unavailable

    9 March 2024

    ITS staff were made aware that the Library Catalyst search was unavailable. Library staff are aware of the issue and are working with the vendor to resolve the issue as…

    • Read more of “RESOLVED: Catalyst (Library search) unavailable”
  • COMPLETED: Network Maintenance 03/20 from 7-9:30AM

    7 March 2024

    ITS Staff will perform network maintenance on March 20 from 7-9:30AM. The maintenance may cause network slowness and may disrupt Zoom and other network activities. We will update this page…

    • Read more of “COMPLETED: Network Maintenance 03/20 from 7-9:30AM”
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    Email: helpdesk@carleton.edu
    Information Technology Services pages maintained by the Web Team
    This page was last updated on 31 May 2024
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