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Information Technology Services

Outages

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  • POSTPONED: Campus phone system maintenance

    5 August 2024

    UPDATE: The maintenance on 8/9/2024 was unsuccessful. All changes have been reverted. ITS staff will communicate a new date for this maintenance when we are able. On Friday, August 09th…

    • Read more of “POSTPONED: Campus phone system maintenance”
  • COMPLETED: Print server upgrade 07/29/24 from 9am-10am

    23 July 2024

    A previously delayed print server upgrade has been rescheduled to Monday 07/29/24 from 9-10am. Printing will be unavailable during that time. An all clear will be posted on this page…

    • Read more of “COMPLETED: Print server upgrade 07/29/24 from 9am-10am”
  • COMPLETED: Planned network maintenance for 200 Division

    22 July 2024

    There will be no internet service at 200 Division on Tuesday, July 23rd due to the fiber work in the serpentine sidewalk that runs adjacent to the townhouses along Highway…

    • Read more of “COMPLETED: Planned network maintenance for 200 Division”
  • RESOLVED: WiFi access points not taking connections

    17 July 2024

    Around 5:30pm ITS staff noticed that WiFi access points in CMC were not able to take new connections. It appears that all access points across campus will start failing.  We are investigating and will post again when we know the cause and have a sense of how long it will take to fix the issue.

    • Read more of “RESOLVED: WiFi access points not taking connections”
  • DELAYED: Print server upgrade 07/01/24 from 8-9am

    25 June 2024

    Update 10:45AM The print server is back to the original version and is operational. ITS staff will investigate the upgrade issue in consultation with our printing vendor. Update: 10:15AM –…

    • Read more of “DELAYED: Print server upgrade 07/01/24 from 8-9am”
  • RESOLVED: Sayles-Hill network switch replacement 06/24/24

    24 June 2024

    The main network switch in Sayles-Hill failed during facilities ATS testing at approx 10am despite having an alternate power supply. ITS staff are preparing a replacement switch and expect to…

    • Read more of “RESOLVED: Sayles-Hill network switch replacement 06/24/24”
  • RESOLVED: Network interruption in CMC

    3 June 2024

    IT Staff responded to a network interruption in CMC by replacing a switch. All network services have been restored.

    • Read more of “RESOLVED: Network interruption in CMC”
  • RESOLVED: Scoville network outage

    31 May 2024

    Update 11:52am: ITS staff have replaced the network switch and the wired network is now back online. Update 10:22am: WiFi is back online. Wired connections will take some time a…

    • Read more of “RESOLVED: Scoville network outage”
  • RESOLVED: Computer labs and instructor computer issue (macOS)

    20 May 2024

    Update 05/21/24 10:55pmITS staff have resolved the issue and all systems are back online and operational. Please reach out to the ITS Helpdesk at 507-222-5999 if you encounter any further…

    • Read more of “RESOLVED: Computer labs and instructor computer issue (macOS)”
  • RESOLVED: Moodle error after logging in

    17 May 2024

    ITS staff are investigating an exception error after logging into Moodle. More information will be posted here once we know more. 2:00pm – ITS staff were able to identify and…

    • Read more of “RESOLVED: Moodle error after logging in”
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    Email: helpdesk@carleton.edu
    Information Technology Services pages maintained by Jeanne Blair
    This page was last updated on 9 August 2024
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    One North College StNorthfield, MN 55057USA

    507-222-4000

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