-
RESOLVED: Access to Carleton systems not working
6 November 2023At approximately 6:40pm people began to report being denied access to Carleton systems such as Moodle, The Hub, Lab Computers, the GlobalProtect VPN, and WordPress. Errors include “404 Not Found,”…
-
RESOLVED: Moodle unavailable
25 October 2023Moodle is throwing 502 Bad Gateway errors. ITS is working on the issue and will post an update as soon as possible. Update 8:30AM – ITS staff continue to troubleshoot.…
-
RESOLVED: Zulu phones unable to receive calls
6 October 2023At 8:05 this morning, we became aware that Zulu softphones are unable to receive calls. All incoming calls are routed directly to voicemail. Calls to physical campus phones continue to…
-
RESOLVED: Intermittent Moodle Connectivity Errors
19 September 2023At 7:33pm ITS received notice that Moodle was returning various errors. Some people can get to Moodle with no issue or with some slowness, but many are seeing “Database connection…
-
Scheduled Maintenance: NetAPP upgrade
22 August 2023NetAPP, our storage management solution, will be upgraded to a new code release at 2pm on Aug. 23, 2023. No downtime is expected, however, performance may be affected on various…
-
PLANNED MAINTENANCE: Moodle
8 August 2023Beginning at 8am on Friday, August 11th, there will be a brief Moodle outage as we perform some necessary maintenance. This work is needed to prepare for the Moodle 4.2…
-
NOTICE: Network Disruptions
11 July 2023The campus had several brief network outages this morning due to investigation by a MetroNet technician. The outages were unannounced, and there should be no more outages today.
-
On Thursday June 29 between 6-7:30AM, ITS will be performing necessary maintenance on the network Firewall. For a brief period, during the maintenance window, Wireless users may experience brief disruptions.…
-
COMPLETED: Network outage June 11th from 9-11am
6 June 2023What is happening?
Nearly all Carleton technology will be unavailable starting at 9AM on Sunday, June 11, 2023 due to critical network upgrades. We expect downtime to be under 90 minutes.
We appreciate your patience as we perform this maintenance, which is an important piece of improving network reliability.
-
1:30pm – ITS staff are investigating reports of intermittent internet connectivity issues. We have engaged our ISP: Metronet and will update this post once we have more information. Update 2pm…