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Information Technology Services

Outages

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  • Resolved: Intermittent Printing Issues

    15 April 2015

    An update released by our Firewall vendor reclassified some of the traffic flowing from client computers to the print server in a way that caused the firewall to then block…

    • Read more of “Resolved: Intermittent Printing Issues”
  • RESOLVED – Apps / Reason weekend disruption

    14 April 2015

    Reason and apps were subject to an attack that degraded performance for several hours on Sunday.

    • Read more of “RESOLVED – Apps / Reason weekend disruption”
  • Resolved: Zimbra Email Disruption

    2 April 2015

    At around 8AM on Thursday, April 2nd, Zimbra became inaccessible for a portion of campus clients. The issue was resolved around 8:40AM. Please contact Austin Robinson-Coolidge at x5635 or arobinso@carleton.edu if you have any questions or concerns.

    • Read more of “Resolved: Zimbra Email Disruption”
  • [RESOLVED] Apps / Reason outage

    24 March 2015

    Apps, the server which runs Reason and most of Carleton’s dynamic web content, went offline due to a memory error about 5:00pm. ITS staff responded and brought the server back online at approximately 5:15.

    • Read more of “[RESOLVED] Apps / Reason outage”
  • Resolved – Zimbra Email Disruption 2/23/15 4:25pm

    23 February 2015

    Zimbra email outage, 4:30-5:03pm

    • Read more of “Resolved – Zimbra Email Disruption 2/23/15 4:25pm”
  • CCCE Revamp Project

    19 February 2015

    One of the cornerstone offices on our liberal arts campus is the Center for Community and Civic Engagement (CCCE).  Their mission is to create and sustain meaningful engagement opportunities for the Carleton Community.  CCCE organizes many activities for students both on-campus and off-campus, and both curricular- and community-based.  Obviously, this is no small organizational task. 

    • Read more of “CCCE Revamp Project”
  • New Employee Interview Process

    19 February 2015

    Hiring new employees can be a daunting task, especially if you are looking for a person with a wide range of skills.  Faculty and staff make Carleton the great place that it is, and we all want to hire people into positions who will thrive and drive the college forward into the coming years.  If you are hiring for a position that has a technical component, or requires a certain level of technical skills, please know that the staff in ITS are available to assist you in a variety of ways.

    • Read more of “New Employee Interview Process”
  • New Ways to Access OnBase

    19 February 2015

    Traditionally, OnBase users access documents from their desktops and laptops connected to the wired Carleton network.  We’ve used this type of implementation because many OnBase documents contain sensitive data both within the document itself, as well as in the associated keywords.  With the introduction of the new ‘Unity’ client, we have new opportunities available for secure OnBase access. 

    • Read more of “New Ways to Access OnBase”
  • Annual Goal-Setting

    19 February 2015

    It’s that time of the year!  It’s the annual goal-setting/appraisal/coaching season and we are all working on our list of forward-looking developmental opportunities that help us improve our job performance and push Carleton into the future.  If you are considering options for your 2015 goals, here are some suggestions to consider.

      • Read more of “Annual Goal-Setting”
    • Did you know that we have a Data Warehouse?

      19 February 2015

      We have a number of systems that collect data and make things generally work – getting students registered, grades entered, employees paid, rooms reserved, donors solicited, applications read and rated, and so on.

      But did you know that we have a data warehouse? 

      • Read more of “Did you know that we have a Data Warehouse?”
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      Information Technology Services

      If you have suggestions or ideas for ITS, please share them in the Suggestion Box.

      Email: helpdesk@carleton.edu
      Information Technology Services pages maintained by Jeanne Blair
      This page was last updated on 15 April 2015
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