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Future directions for The Hub
13 May 2015Over the past year, we’ve rolled out a number of enhancements to the Hub. New pages are being developed by our vendor, Ellucian. Read this article for more information, and be sure to watch for new developments over the coming years.
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Summer Academic Programs has joined our campus OnBase community. This move has not only brought efficiency to their department, but it has opened doors to share documents with other campus departments.
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[NOTICE] Datacenter Network Maintenance
7 May 2015Planned network maintenance from 5am to 6am Thursday, May 7 2015.
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Identity Finder software at Carleton
5 May 2015Identity Finder is a software that we’ve rolled out to most administrative departments, and is designed to scan computers for Personally Identifiable Information (PII). Read more to discover how you can keep your computer safe and clean of PII.
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Resolved: Faculty Email Addresses missing from directory
5 May 2015Overnight updates to our directory service caused all faculty email addresses to disappear, which affected people’s ability to log into Moodle and Google Apps. Email addresses were repopulated by 10:30AM, which resolved the issue. If you continue to experience problems, please contact the ITS Helpdesk at x5999.
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OnBase Workflow for routing documents
1 May 2015OnBase Workflow is a process that runs behind-the-scenes in OnBase and passes documents between OnBase users. If you find that upon scanning documents into OnBase, one of your next tasks is to notify someone that the document is ‘in OnBase’, workflow is for you.
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[NOTICE] Brief Zimbra Outage, 4/29 11:00pm
29 April 2015Zimbra outage at 11pm Wednesday, 4/29
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[RESOLVED] Zimbra email disruption
29 April 2015Zimbra email is down for approximately 50% of campus users. Update 12:30pm: Zimbra email is back online for all users.
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Resolved: Intermittent Printing Issues
15 April 2015An update released by our Firewall vendor reclassified some of the traffic flowing from client computers to the print server in a way that caused the firewall to then block…
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RESOLVED – Apps / Reason weekend disruption
14 April 2015Reason and apps were subject to an attack that degraded performance for several hours on Sunday.