Outages

ITS staff need to apply an emergency update the Carleton phone system on Wed. 09/02/25 from 10-11pm. During this window, phones may be unavailable for approximately 15 minutes. If you…

On Friday, August 8th ITS will be upgrading OnBase to version 25. Beginning at 5:00 PM OnBase will be unavailable for the duration of the upgrade. If you have questions…

On Thursday, July 31st, between 6 and 7:30 AM, ITS will perform routine network Firewall maintenance. We anticipate no perceptible user impact during the maintenance window. If you have network…

An Advance user reported an error that occurred at 2:15pm. ITS has found an issue and is working on getting the associated servers back up.

The server collreports16.ads.carleton.edu, which houses Colleague(SSRS) and other Identity and Access Management databases will be offline from 10:30-1pm. During this time, you may notice slightly out of date data or experience…

ITS needs to perform vendor-mandated maintenance, starting with CS Gold (OneCard) July 3rd and Advance, OnBase, and the Protected Drive over this weekend. Each of these services will be unavailable…

On Tuesday, July 1st, from 1 pm – 3 pm CST, Reclaim Hosting, Carleton’s Hosting provider for CarlSites, will be performing maintenance on one of CarlSites’ management platforms in order…

ITS will be conducting maintenance on our campus network starting Monday, June 23 and continuing through Monday, July 7. Maintenance may occur on any day from Monday, June 23 through…

Update 9:00AM: ITS staff have identified the issue and applied the fix. Moodle courses should now be appearing properly. ITS Staff are investigating reports of Moodle courses not appearing. Details…

Maintenance is complete. Please call the ITS Helpdesk at 507-222-5999 if you have any connectivity issues. Update May 14th 8pm: This work has been postponed to May 16, 6-7AM. ITS will…