RESOLVED: Helpdesk Phone Line Unavailable

15 October 2021

Phone calls to the Helpdesk are now connecting successfully.

ITS has not received an explanation from our vendor. We will continue to explore the cause and plans to avoid a recurrence.


ORIGINAL POST: Phone calls to 507-222-5999 are unable to reach the ITS Helpdesk at this time. Please use, open a ticket in our Service Catalog, or Chat with us to receive technical assistance.

Our call center vendor technicians are working to resolve this issue. There is no impact to other campus telephone services.

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