Posts tagged with “Outages” (All posts)
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ISSUE/RESOLVED: Moodle slowness
29 March 2021At approximately 10AM this morning Moodle became very sluggish, with long load times which resulted in login failures for some users. ITS allocated additional server resources to Moodle, which has…
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Resolved: Login issues for apps.carleton.edu sites
12 March 2021Login pages for Reason-hosted sites are working again. A disk had run out of free space, causing the issue. The outage lasted from approximately 8:25AM until…
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ISSUE: Login issues for apps.carleton.edu sites
12 March 2021There is a problem with the login page for Reason-hosted sites (apps.carleton.edu pages). Most people see the login screen reload after entering their login info. Our team is aware of and working on the issue, though there is currently no estimated time to resolution.
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ISSUE/RESOLVED: Brief Webprint outage
27 February 2021Webprint was unavailable from roughly 1:35 until 1:50. Restarting the service resolved the…
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RESOLVED: Network access largely restored to campus buildings
18 February 2021As of approximately 8:55pm, our network team confirmed that network access has been almost fully restored upon successful installation of new equipment in Musser. Wired Ethernet connectivity in Musser is still coming online: the network admins are still working to fully restore this connectivity yet this evening, and ITS will continue to monitor the situation.
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As of approximately 6:30pm, Facilities completed the repairs to the steam pipes in Musser. The ITS network administrators are finishing the preparation of the new equipment, and are removing…
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UPDATE: Major network outage – Facilities & ITS working on repairs
18 February 2021A steam leak in Musser has been confirmed as the cause of the network outage. Water damaged critical network equipment in the Musser data closet which provides network connectivity to a number of other buildings. Facilities must address the leak before ITS can install new equipment; it will take several hours to restore network service. We will provide additional updates at approximately 7:30pm, when we anticipate ITS will have access to the closet after Facilities addresses the leak. See post for full details.
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ISSUE: Major network outage on west side of Campus
18 February 2021We are experiencing a network failure for both wired and wireless networks similar to Tuesday’s outage. We are currently investigating the root cause and will update when we have…
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RESOLVED: Major network outage on west side of Campus
16 February 2021Service has been restored to all campus buildings.
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ISSUE/RESOLVED: Broad sign-in issues on several sites
3 February 2021Just after 3:50pm, several websites started giving errors when signing in. These sites included Moodle, Colleague, the SHAC portal and a few others. Our systems administrators were able to identify and fix the issue and access was restored for these sites just after 4pm.
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