Category: Outages

In order to resolve off-campus connectivity issues, our Internet provider will be performing brief emergency network maintenance this afternoon, August 17th at 4:30pm. Loss of internet access should be brief…

If people are already signed into Dropbox, they can continue using the service as usual. However, if people attempt to sign in to Dropbox there is an error message saying…

Moodle is performing slowly and sometimes throwing 502 Bad Gateway errors. ITS is working on the issue and will post an update at 1pm. Update 12:30PM: Moodle performance has improved.…

Carleton is experiencing intermittent internet outages this morning. ITS Staff are investigating. Update: 9:23am: MetroNet, the campus’ internet service provider, experienced an outage at 8:30am. Currently our section of their…

At approximately 3:50pm MetroNet (the campus’ internet provider) experienced a regional partial internet outage. Many websites are slow to load or may fail to load properly. Update 7/2/2022: MetroNet has…

Beginning at approximately 8am, printing went down across campus. ITS staff are working to resolve the issue. Update 8:50am: Printing has been restored on campus.

Beginning at about 9:30am, some users get a “502 Bad Gateway” error when attempting to log into Carleton systems. ITS staff are working to diagnose and resolve the issue. Update…

At approximately 9:40am ITS began to notice disruptions to Zulu softphone services. Some calls made to or from Carleton phone numbers via Zulu either do not connect or cannot stay…

Beginning at 11:37 this morning, ITS began receiving reports of phone service disruption. Dialing into campus from an external number or dialing out to an external number from a campus…

ITS is working to resolve an issue where people are unable to join the CarletonGuests WiFi network using the “Click here to get access” button, which is the primary way…