Posts tagged with “Outages” (All posts)
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RESOLVED: New Sign-ins on Dropbox Not Working
16 August 2022If people are already signed into Dropbox, they can continue using the service as usual. However, if people attempt to sign in to Dropbox there is an error message saying…
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RESOLVED: Moodle issues
9 August 2022Moodle is performing slowly and sometimes throwing 502 Bad Gateway errors. ITS is working on the issue and will post an update at 1pm. Update 12:30PM: Moodle performance has improved.…
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RESOLVED: Intermittent Internet Outages
18 July 2022Carleton is experiencing intermittent internet outages this morning. ITS Staff are investigating. Update: 9:23am: MetroNet, the campus’ internet service provider, experienced an outage at 8:30am. Currently our section of their…
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RESOLVED: Regional Internet Issues
1 July 2022At approximately 3:50pm MetroNet (the campus’ internet provider) experienced a regional partial internet outage. Many websites are slow to load or may fail to load properly. Update 7/2/2022: MetroNet has…
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RESOLVED: Printing Unavailable
29 June 2022Beginning at approximately 8am, printing went down across campus. ITS staff are working to resolve the issue. Update 8:50am: Printing has been restored on campus.
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Beginning at about 9:30am, some users get a “502 Bad Gateway” error when attempting to log into Carleton systems. ITS staff are working to diagnose and resolve the issue. Update…
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RESOLVED: Zulu Phone Service Disruption
23 May 2022At approximately 9:40am ITS began to notice disruptions to Zulu softphone services. Some calls made to or from Carleton phone numbers via Zulu either do not connect or cannot stay…
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RESOLVED: Phone Service disruption
25 April 2022Beginning at 11:37 this morning, ITS began receiving reports of phone service disruption. Dialing into campus from an external number or dialing out to an external number from a campus…
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RESOLVED: CarletonGuests WiFi network unavailable via “Click here to get access” button
11 April 2022ITS is working to resolve an issue where people are unable to join the CarletonGuests WiFi network using the “Click here to get access” button, which is the primary way…
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RESOLVED: Login to Carleton Services
15 December 202110:25am update:
Amazon Web Services (AWS) is reporting all issues are resolved.
10am post:
Amazon Web Services (AWS) is reporting connectivity issues in our region. This is causing access issues with services like Duo which will affect your ability to log in to many Carleton services that require two-factor authentication.
This post will be updated as we learn of further impact and time for resolution.
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