Category: Outages

Some students experienced slow response times during registration last night.  After performing some troubleshooting today, ITS staff identified steps to take to potentially improve the response time.   In order to implement the…

Note from the Registrar 02/20/24:The issues last night with the Hub resulted in slightly more than half the eligible students being unable to successfully log in during their priority registration…

ITS staff are investigating an issue with Carleton Guest WiFi. The network equipment vendor has been engaged. This outage affects residential devices such as smart devices and consoles using the…

8:45PM Most services should now be back online. We will continue to monitor. 8:30PM ITS staff have identified a server that went down due to hardware failure. Remediation efforts are…

Moodle is throwing 502 Bad Gateway errors. ITS is working on the issue and will post an update as soon as possible. Update 8:30AM – ITS staff continue to troubleshoot.…

At 7:33pm ITS received notice that Moodle was returning various errors. Some people can get to Moodle with no issue or with some slowness, but many are seeing “Database connection…

1:30pm – ITS staff are investigating reports of intermittent internet connectivity issues. We have engaged our ISP: Metronet and will update this post once we have more information. Update 2pm…

10:00pm The Webprint system(http://go.carleton.edu/webprint) is showing an expired certificate. ITS staff are investigating. In the meantime, you can safely proceed with the expired certificate. Update 10:30pm: Webprint is now fully…

At about 6:15pm on Monday, March 13th, the hardware connection between Cowling and the network failed. There is no wired or wifi internet access in Cowling. ITS staff are evaluating…

Update 4:10pm – Workday is once again accessible. Update 4:07 pm – We are working with the vendor and it appears to be an issue on their end. Other institutions…