Posts tagged with “Outages” (All posts)
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RESOLVED: The Hub showing error upon login
19 February 2024Note from the Registrar 02/20/24:The issues last night with the Hub resulted in slightly more than half the eligible students being unable to successfully log in during their priority registration…
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RESOLVED: Carleton Guest WiFi connectivity issues
11 February 2024ITS staff are investigating an issue with Carleton Guest WiFi. The network equipment vendor has been engaged. This outage affects residential devices such as smart devices and consoles using the…
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RESOLVED: Multiple Carleton-hosted servers down
9 February 20248:45PM Most services should now be back online. We will continue to monitor. 8:30PM ITS staff have identified a server that went down due to hardware failure. Remediation efforts are…
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RESOLVED: Moodle unavailable
25 October 2023Moodle is throwing 502 Bad Gateway errors. ITS is working on the issue and will post an update as soon as possible. Update 8:30AM – ITS staff continue to troubleshoot.…
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RESOLVED: Intermittent Moodle Connectivity Errors
19 September 2023At 7:33pm ITS received notice that Moodle was returning various errors. Some people can get to Moodle with no issue or with some slowness, but many are seeing “Database connection…
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1:30pm – ITS staff are investigating reports of intermittent internet connectivity issues. We have engaged our ISP: Metronet and will update this post once we have more information. Update 2pm…
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RESOLVED: Webprint certificate issue
17 May 202310:00pm The Webprint system(http://go.carleton.edu/webprint) is showing an expired certificate. ITS staff are investigating. In the meantime, you can safely proceed with the expired certificate. Update 10:30pm: Webprint is now fully…
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RESOLVED: Network Outage in Cowling
13 March 2023At about 6:15pm on Monday, March 13th, the hardware connection between Cowling and the network failed. There is no wired or wifi internet access in Cowling. ITS staff are evaluating…
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RESOLVED: Workday login issue
27 February 2023Update 4:10pm – Workday is once again accessible. Update 4:07 pm – We are working with the vendor and it appears to be an issue on their end. Other institutions…
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RESOVED: Wifi Connections
21 December 2022The campus is experiencing wireless internet connection issues, beginning around 12:30 this afternoon. ITS staff are investigating and will post updates here as more information becomes available. 3:30pm: ITS Staff…
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