Posts tagged with “Outages” (All posts)
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Mitigated: Intermittent network issues
22 May 2026A workaround has been deployed. ITS staff are investigating intermittent campus network issues. More updates will be posted here.
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RESOLVED: Workday loading slow
4 May 2026Update: 5:00pm – Workday issue is resolved. Update 3:55pm – The Workday vendor is actively working to resolve the issue. ITS staff started receiving reports of Workday loading slowly at…
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RESOLVED: Workday website returning error
29 November 2025ITS Staff have identified the issue and applied the fix. Workday is fully operational once again. Please send any ongoing issues to helpdesk@carleton.edu ITS staff are investigating reports of Workday…
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RESOLVED: Moodle issues
12 November 2025Update 4:30pm – Moodle is now back online and fully operational. Update 4:10pm: ITS staff have identified the likely issue and are working to resolve it as soon as possible.…
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RESOLVED: Slow responses with some vendor provided applications
20 October 2025Update: The AWS outage has been resolved. All services are back up and working normally. Some software vendors are reporting intermittent outages with their applications. A few examples of those…
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RESOLVED: Zulu softphone login issue
13 October 2025ITS Staff are investigating reports of Zulu softphone not allowing users to login and throwing up an error. More information will be posted here once we learn more. Physical phones…
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RESOLVED: Carleton.edu websites not loading properly
8 October 2025Update: ITS staff have implemented a permanent fix and the website is fully operational. Update: ITS staff have applied a temporary fix to the website. A permanent fix is being…
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RESOLVED: Zulu softphone incoming call issues
1 October 2025ITS Staff are actively troubleshooting an issue with Zulu softphone not being able to receive calls. Physical phones are still receiving calls normally.
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RESOLVED: New Dropbox logins failing
11 September 2025Update 09/11 @ 5:50pm: ITS Staff have deployed a fix. Please try logging in again. If you continue to have issues, please contact the ITS Helpdesk(helpdesk@carleton.edu or 507-222-5999). Update 09/11…
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COMPLETED: Emergency phone system update 09/02, between 10-11pm
2 September 2025ITS staff need to apply an emergency update the Carleton phone system on Wed. 09/02/25 from 10-11pm. During this window, phones may be unavailable for approximately 15 minutes. If you…
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