Category: Outages

6:20pm: Phone service has been restored. Please report additional issues to helpdesk@carleton.edu. Original Note: There are several side effects from last night’s network outage that ITS is investigating. This includes…

Due to the power outage affecting the entire Northfield area, several campus buildings lost network connectivity including wireless. ITS staff are working to bring the equipment back up as soon…

Update: 10/17 – 8:01 AM Upgrades have been completed and all buildings are operational. ITS will be upgrading network hardware October 17th, 2022 between 6AM- 8AM. The network including wifi…

3:10 pm: TeamDynamix, the ITS helpdesk portal is currently inaccessible. We are investigating. 3:30 pm: TeamDynamix reports that the outage is affecting all US customers. ITS staff will continue to…

Our Internet service provider, Metronet, is doing emergency maintenance on our primary internet link. Internet Services are operating through our secondary link, so we don’t expect any further interruptions to…

10:10am There have been reports of Google services including Gmail, Drive, and Docs being unavailable. Other institutions are also reporting the error. ITS Staff are investigating. One workaround is to…

Zoom reported a widespread outage on 10:17am Sept 15th. Users to be unable to start and join Zoom Meetings. All issues were resolved by 10:37am.

In the early hours of the morning, one of the core servers used to manage internet connections on campus failed leaving approximately 80% of the campus without internet connectivity. ITS…

At approximately 9:30am, ITS staff became aware that some people are unable to log into Eduroam. Networking staff have identified the issue and are working to resolve it. Update 10am:…

In order to resolve off-campus connectivity issues, our Internet provider will be performing brief emergency network maintenance this afternoon, August 17th at 4:30pm. Loss of internet access should be brief…