Posts tagged with “Outages” (All posts)
-
ITS needs to perform vendor-mandated maintenance, starting with CS Gold (OneCard) July 3rd and Advance, OnBase, and the Protected Drive over this weekend. Each of these services will be unavailable…
-
RESOLVED: Moodle courses not appearing
17 May 2025Update 9:00AM: ITS staff have identified the issue and applied the fix. Moodle courses should now be appearing properly. ITS Staff are investigating reports of Moodle courses not appearing. Details…
-
Maintenance is complete. Please call the ITS Helpdesk at 507-222-5999 if you have any connectivity issues. Update May 14th 8pm: This work has been postponed to May 16, 6-7AM. ITS will…
-
RESOLVED: Zoom unavailable
16 April 2025Update 3:30pm – Zoom is now back online. Please contact the ITS Helpdesk at x5999 or helpdesk@carleton.edu if you are still having issues. 2:10pm – Zoom is experiencing a broad…
-
Update 9:00PM: We were able to get in contact with the vendor and have resolved the issue. Phones are back online. Please email the ITS Helpdesk(helpdesk@carleton.edu) if you are still…
-
RESOLVED: Workday Unavailable
17 March 20252:30pm – Workday is now available. Please send any issues to helpdesk@carleton.edu or call 507-222-5999. Workday is experiencing a widespread outage. ITS staff have reached out to the vendor and…
-
RESOLVED: Carleton website performance issues
28 February 20253:15pm – ITS staff have implemented some workarounds so the site should see better performance. ITS staff are investigating slow loading of the Carleton website. We will update this post…
-
RESOLVED: Computer login issues
28 February 20258:32AM – Systems staff have identified the issue and applied a fix. Logins should now be fully functional. 8:10AM Some users have reported issues logging into their computers. ITS Staff…
-
COMPLETED: Network maintenance during Spring Break March 19-29th
25 February 20253/29/25: Maintenance has been completed. Please email the ITS Helpdesk at helpdesk@carleton.edu or call 507-222-5999 if you encounter any issues. [note: there have been reports of multi-function printers hanging at a “device setup” screen.…
-
RESOLVED: Moodle connectivity issues for some users
4 February 20253:48pm – ITS staff have restarted one of the servers and the issue appears to now be resolved. Additional investigation will be conducted by the Moodle system administrators. 2:00pm –…
Categories
- Academic Technology
- Carleton Service Checker
- ITS Software Systems Update
- Moodle
- News from ITS
- Outages (Current Category)
- Scheduled Maintenance
- Zoom