Category: Outages

ITS needs to perform vendor-mandated maintenance, starting with CS Gold (OneCard) July 3rd and Advance, OnBase, and the Protected Drive over this weekend. Each of these services will be unavailable…

Update 9:00AM: ITS staff have identified the issue and applied the fix. Moodle courses should now be appearing properly. ITS Staff are investigating reports of Moodle courses not appearing. Details…

Maintenance is complete. Please call the ITS Helpdesk at 507-222-5999 if you have any connectivity issues. Update May 14th 8pm: This work has been postponed to May 16, 6-7AM. ITS will…

Update 3:30pm – Zoom is now back online. Please contact the ITS Helpdesk at x5999 or helpdesk@carleton.edu if you are still having issues. 2:10pm – Zoom is experiencing a broad…

Update 9:00PM: We were able to get in contact with the vendor and have resolved the issue. Phones are back online. Please email the ITS Helpdesk(helpdesk@carleton.edu) if you are still…

2:30pm – Workday is now available. Please send any issues to helpdesk@carleton.edu or call 507-222-5999. Workday is experiencing a widespread outage. ITS staff have reached out to the vendor and…

3:15pm – ITS staff have implemented some workarounds so the site should see better performance. ITS staff are investigating slow loading of the Carleton website. We will update this post…

8:32AM – Systems staff have identified the issue and applied a fix. Logins should now be fully functional. 8:10AM Some users have reported issues logging into their computers. ITS Staff…

3/29/25: Maintenance has been completed. Please email the ITS Helpdesk at helpdesk@carleton.edu or call 507-222-5999 if you encounter any issues.  [note: there have been reports of multi-function printers hanging at a “device setup” screen.…

3:48pm – ITS staff have restarted one of the servers and the issue appears to now be resolved. Additional investigation will be conducted by the Moodle system administrators. 2:00pm –…