Posts tagged with “News from ITS” (All posts)
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Issue: Email is down
21 January 2016The service that hosts our email servers is experiencing a total network outage. They are working on the problem, but we do not yet have an estimated time to resolution. We will update this message as we learn more.
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Resolved: Collab is down
18 January 2016Collab is back up again. If you are still experiencing issues, please call the Helpdesk at x5999.
Original Post:
Collab is down. We are working on resolution, but do not yet have an estimated time. This post will be updated when we have more information.
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Resolved: Colleague and the Hub are offline
13 January 2016Colleague and the Hub are back online. We will be actively monitoring them throughout the day. If you experience issues logging in to these systems or find that they are…
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[Planned] Moodle Update, 12/13/15, 7pm to 9pm
2 December 2015On December 13th, we will be doing a minor point-release update to the Moodle server. This time has changed from previous announcements. The Moodle server will be unavailable to all users from 7pm to 9pm on Sunday, December 13th.
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RESOLVED: Internet Outage
17 November 2015On Tuesday, November 17 at 9:00am Carleton experienced a complete loss of off-campus internet service due to an issue with our upstream ISP. ITS staff are working on the issue, but we do not have an ETA at this time.
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[Planned] Internet Outage Friday, 11/6/15, 5:00am
6 November 2015Complete internet outage from 5-6am to turn up 10g connectivity.
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Email/Calendar update
2 November 2015A PowerPoint file with details about the changes coming to email and calendaring.
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RESOLVED: Colleague User Interface is not functioning
5 October 2015The User Interface to Colleague, one of Carleton’s information systems, is not functioning. The security certificate expired and our normal notification of expirations was not successful.
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RESOLVED: Widespread Network Disruption
26 September 2015Hulings switch offline, East side of campus network down.
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resolved: The Hub is now available
21 September 2015The communication between The Hub and Colleague was unresponsive. A restart solved the communication problem.
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