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RESOLVED: Moodle Upgrading taking longer than expected
30 November 2023The upgrade to our Moodle server to version 4.2 is taking longer than expected.
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COMPLETED: Emergency Data Center Maintenance
7 November 2023Maintainance was completed at 6:43AM. RESCHEDULED to Thursday, 11/09/23 at 6AM. Tomorrow, 11/08/23 at 5 PM, ITS staff will perform emergency maintenance in the CMC Data Center. There should be…
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RESOLVED: Access to Carleton systems not working
6 November 2023At approximately 6:40pm people began to report being denied access to Carleton systems such as Moodle, The Hub, Lab Computers, the GlobalProtect VPN, and WordPress. Errors include “404 Not Found,”…
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RESOLVED: Moodle unavailable
25 October 2023Moodle is throwing 502 Bad Gateway errors. ITS is working on the issue and will post an update as soon as possible. Update 8:30AM – ITS staff continue to troubleshoot.…
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RESOLVED: Zulu phones unable to receive calls
6 October 2023At 8:05 this morning, we became aware that Zulu softphones are unable to receive calls. All incoming calls are routed directly to voicemail. Calls to physical campus phones continue to…
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RESOLVED: Intermittent Moodle Connectivity Errors
19 September 2023At 7:33pm ITS received notice that Moodle was returning various errors. Some people can get to Moodle with no issue or with some slowness, but many are seeing “Database connection…
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Scheduled Maintenance: NetAPP upgrade
22 August 2023NetAPP, our storage management solution, will be upgraded to a new code release at 2pm on Aug. 23, 2023. No downtime is expected, however, performance may be affected on various…
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PLANNED MAINTENANCE: Moodle
8 August 2023Beginning at 8am on Friday, August 11th, there will be a brief Moodle outage as we perform some necessary maintenance. This work is needed to prepare for the Moodle 4.2…
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NOTICE: Network Disruptions
11 July 2023The campus had several brief network outages this morning due to investigation by a MetroNet technician. The outages were unannounced, and there should be no more outages today.
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On Thursday June 29 between 6-7:30AM, ITS will be performing necessary maintenance on the network Firewall. For a brief period, during the maintenance window, Wireless users may experience brief disruptions.…