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RESOLVED: Workday website returning error
29 November 2025ITS Staff have identified the issue and applied the fix. Workday is fully operational once again. Please send any ongoing issues to helpdesk@carleton.edu ITS staff are investigating reports of Workday…
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RESOLVED: Moodle issues
12 November 2025Update 4:30pm – Moodle is now back online and fully operational. Update 4:10pm: ITS staff have identified the likely issue and are working to resolve it as soon as possible.…
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RESOLVED: Website issues
10 November 2025The Carleton website has had various issues tonight. Starting around 9:15pm the image repository was inaccessible, possible due to a botnet that disrupted web traffic. The whole website became unavailable…
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RESOLVED: Slow responses with some vendor provided applications
20 October 2025Update: The AWS outage has been resolved. All services are back up and working normally. Some software vendors are reporting intermittent outages with their applications. A few examples of those…
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RESOLVED: Zulu softphone login issue
13 October 2025ITS Staff are investigating reports of Zulu softphone not allowing users to login and throwing up an error. More information will be posted here once we learn more. Physical phones…
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On Monday, October 20, between 5:30 and 7:30 PM, ITS will perform network Firewall maintenance. We anticipate a brief, perceptible network interruption during the maintenance window. The network interruption should…
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RESOLVED: some users getting Moodle login error
11 October 202511:10am update: the issue has been resolved. One of the three Moodle servers was having issues with PHP. That service has been restarted, which has made the Moodle server operational…
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RESOLVED: Carleton.edu websites not loading properly
8 October 2025Update: ITS staff have implemented a permanent fix and the website is fully operational. Update: ITS staff have applied a temporary fix to the website. A permanent fix is being…
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RESOLVED: Zulu softphone incoming call issues
1 October 2025ITS Staff are actively troubleshooting an issue with Zulu softphone not being able to receive calls. Physical phones are still receiving calls normally.
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RESOLVED: Moodle login errors
27 September 20258am: Moodle is back up and operational. If you have trouble logging in, you may need to clear the cache or reboot your computer (or switch to another browser). The…