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RESOLVED: Moodle upgrade
4 December 2024Moodle will be upgraded on Thursday, December 5th starting around 2am (CST). We aim to have the upgrade completed by about 9am on Thursday, if not earlier.
Moodle will be unavailable during this upgrade process, but all existing course information will be retained. This upgrade to Moodle version 4.4 brings us a number of new features, learn more from our post on the ITS Blog.
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RESOLVED: InterLibrary Loan system inaccessible
4 December 2024UPDATE 12/4/2024 1:30pm The vendor has resolved the issue. The InterLibrary Loan system, Illiad is currently inaccessible due to an authentication issue with the vendor. We are engaging with OCLC(Illiad…
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COMPLETED: Printing service upgrade Dec. 10, 5-8pm
2 December 2024ITS will be upgrading our print management service, PaperCut, to the latest version on Tuesday, December 10, between 5pm and 8pm. Printing will be unavailable between 5pm and 8pm. This…
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RESOLVED: Workday search issues
9 November 2024The issues with the Workday search bar have been resolved. Please let us know if you experience continuing issues.
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NOTICE: Intermittent slowness in Workday Search
9 November 2024Campus users may experience slow or intermittent searches in Workday. Workday is actively working on this issue and we hope to have it resolved soon.
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RESOLVED: Carleton website not loading properly
5 October 202410:24PM – ITS Staff identified and fixed the issue with the website. All pages are now loading. ITS staff are investigating an issue with the Carleton website. More details will…
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RESOLVED: Physical Phones Say “Account Not Registered”
23 September 2024UPDATE 2pm: Phones are re-registered. The root cause of the issue is still under investigation. ITS Staff are investigating an issue this morning where physical phones on campus do not…
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COMPLETED: Wireless network Maintenance 08/29 from 2-3pm
27 August 2024NEW DATE/TIME: August 29, 2024 ITS Staff will perform wireless network maintenance on August 29 from 2-3pm. The work may cause wireless network disruption including Zoom and other network activities…
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COMPLETED: Carleton.edu server upgrade 09/01 from 10-11pm
27 August 2024Carleton.edu will be unavailable 10-11 pm on Sunday September 1st as ITS staff perform maintenance upgrades. Please reach out the ITS Helpdesk if you encounter issues after the upgrade is…
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RESOLVED: Moodle inaccessible
20 August 2024Update: 2pm, Moodle is once again available. ITS Staff noticed that Moodle became inaccessible at approximately 1:35pm on August 20, 2024. Investigation is underway.