Outages

ITS staff, in coordination with our internet provider Metronet, will be restoring our primary internet circuit Friday, Dec. 2nd at 7:30am.  No disruption to the network is expected, however, we…

6:20pm: Phone service has been restored. Please report additional issues to helpdesk@carleton.edu. Original Note: There are several side effects from last night’s network outage that ITS is investigating. This includes…

The campus network is being affected by issues with our ISP. Check back for updates on resolution timing.

ITS will be upgrading our print management service, PaperCut, to the latest version on November 28th, between 7am and 9am. Printing will be unavailable between 7am and 9am. Canon and…

Metronet, our network provider will be applying an emergency networking equipment upgrade on Thurs. Nov 17th, from Midnight to 1am. The interruption is expected to take between 10-30 mins and…

Due to the power outage affecting the entire Northfield area, several campus buildings lost network connectivity including wireless. ITS staff are working to bring the equipment back up as soon…

Update: 10/17 – 8:01 AM Upgrades have been completed and all buildings are operational. ITS will be upgrading network hardware October 17th, 2022 between 6AM- 8AM. The network including wifi…

3:10 pm: TeamDynamix, the ITS helpdesk portal is currently inaccessible. We are investigating. 3:30 pm: TeamDynamix reports that the outage is affecting all US customers. ITS staff will continue to…

Our Internet service provider, Metronet, is doing emergency maintenance on our primary internet link. Internet Services are operating through our secondary link, so we don’t expect any further interruptions to…

10:10am There have been reports of Google services including Gmail, Drive, and Docs being unavailable. Other institutions are also reporting the error. ITS Staff are investigating. One workaround is to…