When you need help
During winter break (Nov 28 – Dec 20), the ITS Helpdesk will be open M – F, 8am – 5pm.
ITS will provide emergency support during the staff winter break week (Dec 23 – 30). The voice message box at x5999 will be reviewed mid-day each day, and messages will be escalated, if needed, to the appropriate ITS staff member. (Non-time-sensitive messages will be addressed in early January.)
For teaching and learning technology questions, Academic Technologists will continue to offer drop-in hours through November 28th. For specific times and Zoom link, go to the ITS Calendar. We will be available via appointment through December 20th, and we will be back on January 2nd with drop-in hours. We will respond to tickets during the staff winter break, with a delayed response time.
If you are teaching in a space you are unfamiliar with, please consider checking out the classroom technology ahead of time and scheduling a short orientation with Paul Bernhardt or Bryan Reed either in December or January 2nd or 3rd. Our Classroom Technology Support pages provide details about rooms and instructions for technology.
Academic Technology workshops
This December, we are offering a number of workshops through and in addition to the LTC Winter Conference.
- Dec 5th — Moodle will be down for a major upgrade
- Dec 6th — Moodle Workshop
1:30-3:30pm, Weitz138
Focus: new features like the new text editor, new quiz question type and reminders like learning goals and rubrics, glossary for reading terms, Hypothes.is and Panopto integrations - Dec 9th & 10th — LTC Winter Conference
Focus: Inclusive Course Design, Adobe Creative Campus, Teaching with AI, Language Learning Technology - Jan 9th (and every Thursday in Winter Term) — Ed Tech Lunch with ATs