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We are here to support your remote work, teaching, and learning during COVID-19.

Information Technology Services

Need Help Now?

Troubleshooting and Immediate Help:

  • Helpdesk / 507-222-5999
    • Make an appointment
    • Start a live chat session
    • Submit a ticket or email the Helpdesk
  • PEPS Classroom & Event Support / 507-222-5002
  • Workday Support
  • See Current Known Issues and Solutions

Drop-in sessions

  • Academic Technology drop-in
    Help with using technology for your courses.
  • Web Services WordPress Training Sessions
    Attend a topic-specific WordPress training session.

More support resources …

Service Status Checker

  • Carleton Services (Colleague, Moodle, etc.)
  • Google
  • Zoom
  • Check other services …

Policies & Guidelines

  • Acceptable Use of Technology
  • Password Policy
  • Data Management
  • More Policies …

Service Catalog

  • Accounts and Passwords
  • Teaching and Learning
  • Campus Software
  • Workday Support
  • More Services …

About ITS

  • Staff
  • Teams (AT, EIS, PEPS, SIG, TSG, WSG)
  • Annual Report
  • More About ITS …

Especially for …

  • New Students
  • New Faculty / Staff
  • Graduating Seniors
  • Alumni

ITS Update newsletter

  • From the CTO
  • Chatting with ChatGPT
  • The Invisible Costs of Storage
  • More ITS Update articles …

Outages

  • 13 March 2023
    RESOLVED: Network Outage in Cowling
  • 27 February 2023
    RESOLVED: Workday login issue
  • 7 February 2023
    NOTICE: Scheduled Maintenance on VPN, 02/08 from 5-5:30PM
  • More Outage Updates

ITS Calendar

Thu, Mar 30, 2023

  • AT Drop-In Hours 12:00 pm

Fri, Mar 31, 2023

  • AT Drop-In Hours 12:00 pm

Mon, Apr 3, 2023

  • AT Drop-In Hours 2:00 pm

Tue, Apr 4, 2023

  • AT Drop-In Hours 2:00 pm

Wed, Apr 5, 2023

  • AT Drop-In Hours 2:00 pm

Thu, Apr 6, 2023

  • AT Drop-In Hours 2:00 pm

More events

Blog

  • Updates needed for Apple devices
  • Important Steps to Secure Personal Data Privacy
  • Google Appointment Slots
  • Helpful Moodle Tips for Students
  • Jimmy Zhong: how the DataSquad experience helped me during my internship
  • More ITS Blog

Information Technology Services

If you have suggestions or ideas for ITS, please share them in the Suggestion Box.

Email: helpdesk@carleton.edu
Information Technology Services pages maintained by Jeanne Blair
This page was last updated on 3 March 2023
Carleton

One North College StNorthfield, MN 55057USA

507-222-4000

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