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Information Technology Services

Need Help Now?

Troubleshooting and Immediate Help:

  • Helpdesk / 507-222-5999
    • Make an appointment
    • Start a live chat session
    • Submit a ticket or email the Helpdesk
  • PEPS Classroom & Event Support / 507-222-5002
  • Workday Support
  • See Current Known Issues and Solutions

Drop-in sessions

  • Academic Technology drop-in
    Help with using technology for your courses.
  • Web Services WordPress Training Sessions
    Attend a topic-specific WordPress training session.

More support resources …

Service Status Checker

  • Carleton Services (Colleague, Moodle, etc.)
  • Google
  • Zoom
  • Check other services …

Policies & Guidelines

  • Acceptable Use of Technology
  • Password Policy
  • Data Management
  • More Policies …

Service Catalog

  • Accounts and Passwords
  • Teaching and Learning
  • Campus Software
  • Workday Support
  • More Services …

About ITS

  • Staff
  • Teams (AT, EIS, PEPS, SIG, TSG, WSG)
  • Annual Report
  • More About ITS …

Especially for …

  • New Students
  • New Faculty / Staff
  • Graduating Seniors
  • Alumni

ITS Update newsletter

  • From the CTO
  • Fall Term support
  • Big Changes to Classrooms and Labs
  • More ITS Update articles …

Outages

  • 19 September 2023
    RESOLVED: Intermittent Moodle Connectivity Errors
  • 22 August 2023
    Scheduled Maintenance: NetAPP upgrade
  • 8 August 2023
    PLANNED MAINTENANCE: Moodle
  • More Outage Updates

ITS Calendar

Mon, Oct 2, 2023

  • AT Drop-in Hours 2:00 pm

Thu, Oct 5, 2023

  • AT Drop-in Hours 2:00 pm

Mon, Oct 9, 2023

  • AT Drop-in Hours 2:00 pm

Thu, Oct 12, 2023

  • AT Drop-in Hours 2:00 pm

Fri, Oct 13, 2023

  • Colleague and The Hubs Unavailable 6:00 pm

Mon, Oct 16, 2023

  • AT Drop-in Hours 2:00 pm

Thu, Oct 19, 2023

  • AT Drop-in Hours 2:00 pm

Mon, Oct 23, 2023

  • AT Drop-in Hours 2:00 pm

Thu, Oct 26, 2023

  • AT Drop-in Hours 2:00 pm

Mon, Oct 30, 2023

  • Cybersecurity Town Hall: The Cyber Way 12:00 pm
  • AT Drop-in Hours 2:00 pm

Thu, Nov 2, 2023

  • AT Drop-in Hours 2:00 pm

More events

Blog

  • October is here! It’s Cybersecurity Awareness Month!
  • Engage students with Poll Everywhere
  • Moodle Update
  • End of Academic Year Support and Summer Changes
  • DataSquad: A Deep Dive Into Data Cleaning
  • More ITS Blog

Information Technology Services

If you have suggestions or ideas for ITS, please share them in the Suggestion Box.

Email: helpdesk@carleton.edu
Information Technology Services pages maintained by Jeanne Blair
This page was last updated on 4 September 2023
Carleton

One North College StNorthfield, MN 55057USA

507-222-4000

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