Username & Password Help

Students, Faculty, and Staff

You can reset forgotten passwords. You can read more about Carleton’s password Policies. If you need further help, submit a ticket or contact the HelpDesk at 507-222-5999.

Alumni Accounts

Forgotten passwords can be reset. You can read more about Carleton’s password Policies. For any other questions, contact Alumni Relations at 1-800-729-2586 or

Parents/ Guardians

Parent/Guardian access to The Hub (tuition payments, grades, student records) is maintained entirely by students. Please contact your student for assistance with your account. See Grant Hub Access for Parent/Guest for more information.

Parents’ Council & Volunteers

Parents Advisory Council members and other active parent/guardian volunteers may have accounts for accessing other areas of the Carleton web site. For assistance with these accounts, please contact Alumni Relations at or 800-729-2586.